Musings at the intersection of business and life

Ignore the competition

Business Savvy
May 17, 2009 by Kathleen Allen

I’m in the middle of preparing some materials for a three-day corporate seminar I’m giving in June on innovation and technology commercialization, and I’m trying to decide on the key concepts I want to focus on. One of those concepts is definitely the idea that we should worry less about the competition and focus more on how we position our company uniquely, so that in the customer’s mind we stand out from the crowd. This is not a new concept—smart entrepreneurs have always used this strategy to figure out how to enter a market in a way that gives them uncontestable space so they have a chance to survive. Find an unserved niche in the market and own 100% of it. That's what Google did (simplified search and created a way for users to make money) and that's what Chrysler did when it introduced the minivan in 1984 to solve a space problem for families and pull itself out of bankruptcy (too bad it stopped innovating in unserved niches--it might not be in trouble today).   So if it makes sense to ignore the competition, why is it that so many businesses—probably the majority, but I have no statistics on that—follow strategies that have them competing against the other businesses in their market on the very same value proposition? Makes no sense. 

In 2005, W. Chan Kim and Renée Mauborgne, two professors from INSEAD in France, wrote a best-selling book called Blue Ocean Strategy, based on over 15 years of research. From an entrepreneur’s perspective, what they said did not offer any astounding new insights because, as I said, great entrepreneurs seem to do this intuitively. However, how they presented their argument made you wonder why every business, young or old, doesn’t think in these terms. In Kim and Mauborgne’s view, companies need to strategize around what they call “value innovation,” in short, making the competition irrelevant by “opening up new and uncontested market space.” Their research found that what separated the winners (for example, entertainment giant Cirque du Soleil and blue ocean airline Southwest) from the losers was their ability to align their innovation strategy with utility, price, and cost. In other words, solve the customer’s problem at the right price and at the lowest cost possible. This flies in the face of traditional competition-based strategy , which says that you can't have high value at low cost - it's a trade-off.  But consider this, if you could spend less time thinking about the competition and put lots of time with customers finding unserved needs, wouldn’t that be liberating? Would you really prefer to follow a paranoid, reactive strategy based on what your competitors are doing?
 
If you haven't read the book, please do and let me know if you agree that the best way to create a competitive advantage for your company is to NOT follow the competition. Do your own thing and make them irrelevant.

Related tags: blue ocean, competition, strategy

Comments

Love this- transferring energy to something that really matters- making one's brand useful to customers. Great post.

6:19 p.m. | May 19, 2009 jaime
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