The Venture Edge

About a month ago I received a nice letter from the Small Business Administration: 

NEVER underestimate the power of an audacious marketing campaign. In today's San Diego Union-Tribune newspaper, I noticed an article about a local hotel that has come up with just such an approach -- and it is getting the hotel noticed in a very big way.

Have you ever wanted to know how to get your small business voice heard by the people who run your state and local governments? Amy H. Handlin PhD is deputy minority leader of the New Jersey General Assembly and associate professor of marketing at Monmouth University in New Jersey. She recently wrote a book -- Be Your Own Lobbyist: How to Give Your Small Business Big Clout with State and Local Government (Praeger, 2010) -- which contains valuable information for how small business owners and executives can get heard by government decision-makers by using the same tactics professionals employ. The following guest post -- 7 Lobbying Mistakes Small Businesses Make (And What to Do Instead) -- was written by Amy Handlin, a woman who has made ethics and open government her top legislative priorities during the course of 20 years in state and local government.  

If you're like me, you have probably enjoyed infomercials for years. I cut my young TV teeth on Ron Popeil and the Veg-O-Matic, Pocket Fisherman, Showtime Rotisserie, and much much more. However, when it comes to figuring out exactly whether or not an infomercial would be right for my business, or how to go about doing one, I'm lost. Fortunately, my friend and coauthor Kevin Daum was recently invited to appear on the Fox Business Channel to discuss this topic and to disclose some of the tricks of the trade. 

As Kathy pointed out in her post a couple of weeks ago, if you're involved in starting or running a business, then you'd better prepare for a bumpy ride in the new decade. In times like these, your business needs to stand out from the pack even more than when business is booming. If it doesn't, then you may have a tough time attracting the attention (and dollars) of your prospective -- and even your current -- clients and customers.

A couple days ago, the coauthor of my upcoming book Writing Fiction For Dummies -- Randy Ingermanson -- and I had a conference call with the marketing folks at our publisher, John Wiley & Sons. It was clear to all of us that the old ways of marketing books are mostly broken -- it no longer makes sense to send out 1,000 copies of a press release or 100 review copies of your new book and hope that the media picks up on your message. Ninety-nine percent of the time, they won't. What does make sense today is connecting one-on-one with people using Facebook and other social networking websites.

Yesterday my wife and I threw a party for my son's "graduation" from fifth grade. Next year he and the rest of his class -- most of whom showed up, with parents and siblings in tow -- will fragment as their paths take them to a variety of different middle schools in the area.After completing my duties on the grill, it was time for me to socialize with the guests. I was talking with one of the moms of one of my son's classmates about just how tough it is getting new business in a crowded field. I told her that I am absolutely convinced (and I am), that if you're really good at what you do -- and if you do what you promise, on time and on budget -- then you'll have more business than you'll know what to do with. And much of this business will come from referrals from happy customers and clients.

Last week I was reminded about the importance of remembering exactly who your customer is. I've had a long-term job where I provide support to a key employee who works for a client of mine. I meet with the key employee for a couple of hours every week, and we work closely together on a variety of projects. While I spend a lot of time with this employee, I only meet with my actual client once every couple of months. The problem was that because I was spending far more time with the key employee, I had forgotten exactly who I was working for. I was serving the employee instead of the client. The result? My client reminded me -- not too subtly -- who was approving my invoices, and who I needed to please.

We all know the news in the United States is nonstop doom and gloom, 24-7. But, despite rumors to the contrary, a significant portion of the rest of the world is not suffering from the same severe economic downdraft as we are. In fact, some parts of the world are prospering.

The U.S. economic stimulus program promises to inject up to $2 trillion of new government spending into the economy during the period 2008-2010. While a portion of this cash has already been spent or earmarked for specific purposes -- such as propping up woozy banks and buying bad mortgages -- the majority is yet to be committed. With the new presidential administration's desire to make major investments in rebuilding the nation's infrastructure, there are numerous potential opportunities for American businesses -- your business -- to profit.